United Bank of Africa (UBA) and Access Bank have announced adjustments in hours of operation at some of their branches.
In a separate email to their customers, the two banks cited different reasons behind the move, including insecurity and costly operating costs.
The decision will likely increase the number of Point of Sales (PoS) operators in the affected areas.
Access Bank’s notification to its esteemed customers, “Adjusted Closing Time for Select Branches,” contains the list of the branches and the states where they operate.
Access Bank urged customers to consider processing most of their transactions via its digital channels, Leadership reports.
Access Bank stated: “You can simply process most of your transactions via our digital channels, as a few of our Access Bank branches nationwide will be closed at 3 pm from the 29th of August, 2022. “Other branches will be open as usual from 8:00 am to 4:00 pm, and we promise to keep customers informed as we make the changes.”
For UBA, the bank notified customers on Thursday, 1 September, that it is adjusting working hours in some of its branches to ensure the well-being of employees and customers alike, InsideBusiness reports.
The ‘Notice of Bank Closure’ statement reads: “Please be informed that some of our branches will now close earlier for the safety of our customers and employees. Our digital channels will remain available to you 24/7.”
