MTN has apologised to it’s customers whose lines were barred from outgoing calls earlier today, stating that the order was a directive from the federal government.
The Mobile Telephone Network, in tweets, apologised to the complainants over the restrictions.
This was in response to the displeasure of customers over the barring of their communication lines by telecommunication network providers in Nigeria inspite of the fact that they have linked their lines to the NIN as directed by the federal government of Nigeria.
MTN, in turn, asked those whose who claimed their lines were barred despite linking them with their NINs to send in their numbers for rectification.”
REPORTERS AT LARGE earlier reported that several subscribers have taken to social media on Tuesday to express their displeasure over the barring of their communication lines by telecommunication network providers in Nigeria.
Some customers called out MTN for restricting their lines despite having linked them with their National Identification Numbers.
In response, MTN via its official handle, @MTN180, apologised to the tweeps. “Y’ello. We apologize for any inconvenience caused you. The communication to implement restrictions on outgoing calls for customers who have not linked their National Identification Number (NIN) to their SIM is a directive from the Federal Government. ~AO,” it tweeted.
“Y’ello, I am so sorry to read about this. Kindly provide the affected phone number via DM for checks. Thanks. ^NA,” MTN apologised to @Drjoshobi who had asked why MTN gave him free airtime when he linked his number with his NIN but still had his line restricted.
